Expertise
Skills & Capabilities
Research & Strategy
- Field Research & Contextual Inquiry
- Persona Creation & Journey Mapping
- Stakeholder Interviews
- Design Thinking Facilitation
- Usability Testing
Leadership & Collaboration
- Design Team Leadership
- Cross-functional Collaboration
- DesignOps & Process Building
- Developer Handoff & QA
- Budget & Resource Management
- Product Ownership
Design & Systems
- Design System Creation
- DesignOps
- UI / Visual Design
- Service Design
- Mobile App Design (iOS / Android)
- Interaction Design & Prototyping
Tools
- Figma
- Adobe Creative Cloud
- Sketch
- Analytics Packages
AI Tools
- Claude / ChatGPT
- Claude Code / Cursor
- GitHub Copilot
- Ollama
Industry Experience
Enterprise SaaSFinancial Services / RetirementConsumer Packaged GoodsAI / ML ApplicationsCRM / Sales ToolsHealthcare / Public HealthDesign ConsultingB2B SaaS Startups